A note before you decide: The following information applies to purchases made through melzia.store.
Using the store
In particular, The website offers children’s clothing and accessories for browsing and purchase. You agree to use it lawfully and not interfere with its security, checkout systems or other visitors. Contacting us early gives us more time to look into a problem.
Who may place orders
Our guidance is this: Purchases must be made by adults who can enter a binding agreement under applicable law. Parents and guardians are responsible for supervising children’s use of the site. The details shown for a particular product take precedence over general styling suggestions.
Product information
Please note that We aim to provide useful photos, size notes, material information and care guidance. Color may appear different across screens; measurements may vary slightly between styles and production batches. Read the individual listing before choosing a size. Please keep photographs and correspondence until the issue is resolved.
Pricing and availability
As a general rule, Prices and availability can change. The amount shown at checkout, including applicable charges, is the amount presented for approval. Obvious errors may require correction; if an accepted order is affected, we will contact you about available options and applicable refunds. A brief message with the order number helps us find the correct record.
Orders and acceptance
When preparing an order, An order confirmation acknowledges receipt of your request and does not always mean fulfillment has begun. We may need to verify payment, inventory or shipping eligibility. We will communicate if an order cannot be fulfilled and refund amounts collected as required. This information is intended to make the process predictable rather than promise an outcome in every circumstance.
Payments
For active families, Only the payment methods offered at checkout are accepted. Payment authorization may occur before shipment. If a transaction fails or is flagged for additional verification, we may pause processing and request a safe method of resolving the issue. You may want to retain the shipping or transaction confirmation for your records.
Delivery, returns and cancellations
To make the process clear, Shipping estimates, return eligibility and order-change procedures are explained in their respective policies. Those pages form part of the purchasing information and should be reviewed before ordering. We will assess individual cases based on the order details and applicable law.
Content and intellectual property
For peace of mind, Text, graphics, photographs and store design elements may be protected by intellectual-property law. You may use the website for personal shopping, but you may not republish or commercially exploit its content without authorization. Keep a copy of your order confirmation for reference.
Acceptable conduct
One detail worth knowing: Do not submit false orders, impersonate another person, upload harmful code, attempt unauthorized access or misuse promotional offers. We may restrict access or cancel affected transactions when reasonably necessary and legally permitted. Checking the listing before checkout is usually the easiest way to avoid surprises.
Limits and mandatory rights
For practical planning, Nothing on this site excludes liability or consumer protections that cannot legally be excluded. Any permitted limitation is subject to the law applicable to your purchase. If a term is unenforceable, the remaining terms continue where legally possible. Where local law gives you stronger rights, those rights remain in place.
Questions and updates
In particular, We may update website terms prospectively. For a concern about an existing order, contact customer support with your order number so the circumstances can be reviewed. Contacting us early gives us more time to look into a problem.
For a question specific to your purchase, our team can review the order information at info@melzia.store.